Course title: Negotiation & Influence

  Duration: 1 day

 Cost: £195 plus VAT

Description:

 Negotiation involves influence because all negotiators have interest – those needs, desires and sometimes fear that drive our negotiations.  Negotiating is not about making demands of other people or arguing for “your” position.  Instead, it is about achieving a negotiated outcome that satisfies the interests of all parties.

 This one day course will help delegates increase their effectiveness at negotiation and influencing others by introducing negotiating processes and techniques you can apply straight away.

 The course covers:

 What is negotiation and why it is important

Introducing negotiation types and qualities

Preparing for negotiations

Building the relationship

Eliciting information effectively

Dealing with difficult situations and attitudes.

Closing the deal

Negotiating with flair